It’s completely natural to get nervous about meeting a new client. As the popular saying goes, “first impressions last a lifetime”, right? Well, the world believes it and you must too. However, the great news is that there are easy, actionable ways to make sure your first impression is an excellent one. A great impression can translate into a great reputation and many more clients coming your way. In this blog, we’ll talk about 6 interesting ways to steal the show in the very first attempt. Keep reading to know more.
1) First Things First – Preparation is Everything
Before you meet a potential client, it’s important to organize your thoughts. Meet with yourself before you meet your new client. One of the biggest mistakes you can make is entering the meeting room unprepared. While natural, casual conversations are indeed the best, they’re not always helpful; especially if it’s a business meeting. Take a few moments and tell yourself that you are trustworthy, confident, capable, and deserving. You have the necessary skills the client is looking for. Remember, clients, are always looking out for “problem solvers.” They want people who can solve their issues so that they don’t have to. Keep all these things in mind, and you’ll surely make a great first impression.
2) Know Your Clients Well
Before you meet the client, gather important information about them and their business. Take some time to know your client’s existing projects, success stories, business goals, etc., to make sure you ask relevant and intelligent questions. By doing this, you’ll make sure your client feels that you’re paying attention to their requirements. Moreover, entering the meeting arena with adequate knowledge about the client’s background can calm your nerves, and make the client feel special too.
You can also go a level up and look at your client’s competitors and what they’re up to. By doing this, you can show your clients that you’re immersed in their world and care about their growth and business aspirations.
3) Provide Exceptional Services – The Faster, The Better
Sounds like the title of a new Fast and Furious movie doesn't it? Always remember – a little extra won’t hurt. When it comes to impressing clients, it’s the exceptional services you provide that can make a world of difference. Simple things such as extending your business hours, providing 24/7 client support, etc., can help you capture client’s attention and make sure they choose you over your competitors. When a “client” becomes a “customer,” you must provide them with something special. Going a little above and beyond the duty can help you get clients for life. Giving your clients more than they expect is the key to your success.
4) Look Presentable and Confident
Appearance is everything when meeting clients. If you don’t look presentable and appealing, clients can have a negative reaction. Make sure you dress professionally. Dress in a way that makes you look confident and competent. Also, remember that your body language can lay the foundation of your relationship with your client and influence the outcome for your meeting. For instance, crouched shoulders are a sign of lack of confidence. Sit with your shoulder spread out, your chin high, and make eye contact with your client as much as you can. Presentation and posture are two extremely important factors when you’re meeting a client for the first time.
5) Make Them Feel Special
Who doesn’t like surprises? Well, here’s a secret – your clients love them too!
If you want to do something out of the box to make an incredible first impression, express gratitude and thank your clients for their valuable time by sending corporate gifts online or gift baskets. Make sure the gift basket or corporate gifts reach your clients on the same day.
The best corporate gift providers are just a click away. At BYDEAU, we provide same-day delivery services at highly affordable prices. We know how to impress clients and are here to help you with the same. So, don’t worry about the “timely delivery” of your gift baskets and corporate gifts, we are here to help you make your clients feel special.
6) Maintain a Spotless Workplace
Make sure your workplace is clean and dirt-free, especially your office entrance and meeting room. Look at your workplace from your client’s point of view. Is the carpet clean? Are the walls painted properly? Are old newspapers flying around the lobby? Put one of your team members to task and request them to assure that the visual aesthetics of your workplace are in place. Your first impression is not just about “you,” it’s also about your “work environment.”
Follow all the tips mentioned and your odds of making a great first impression will be high. It’s not easy to make your clients go WOW. Remember what your clients want. Little things such as your attire for the D-day, cleanliness of your workplace, the way you speak, your body language, etc., matter a lot. Out of the 6 ways mentioned above, sending a thank you gift basket to appreciate their time and presence can go a long way. Having said that, you don’t need to worry about same-day delivery in Hong Kong and best corporate gifts for your clients – just visit BYDEAU, and send luxury flower bouquets and gift baskets wherever and whenever you want.